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| Privacy
Policy |
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Effective
Date: January 2010
We take your privacy very
seriously. We have prepared
this Privacy Policy to
describe the types of
personal and non-personal
information we collect,
how we use such information,
and to whom and under
what circumstances we
disclose such information.
By using our Website and/or
ordering any of our products,
you signify your assent
to the collection, use
and disclosure of your
personally identifiable
information as described
in this Privacy Policy.
Collection of Information
Personal Information
As a general policy, NaturEra
only collects personal
information from you when
you voluntarily provide
it to us by: (1) placing
an order; (2) registering
on the Website; (3) contacting
us (including our customer
service representatives
and other employees),
including but not limited
to by email, postal mail,
telephone or through any
of the contact forms found
on our website; and (4)
completing any surveys.
We may collect personal
information, including,
but not limited to, your
name, physical address,
e-mail address, telephone
number, cellular telephone
number, credit card number,
credit card expiration
date, other unique identifiers,
website password, username,
and other demographic
information.
Non-Personal Information
As part of the standard
operation of our Website
and Internet servers,
we may collect certain
non-personal information
from you including, but
not limited to, your IP
address, and the Web page
from which you accessed
the Website. In addition,
we may collect information
about your browsing behavior,
such as the date and time
you visit our Website,
the areas or pages of
our Website that you visit,
the amount of time you
spend viewing our Website,
the number of times you
return to our Website,
and other click-stream
data.
Cookies and Web Beacons
We may use cookies to
collect the non-personal
information described
above, which may be combined
with your personal information.
A cookie is a small text
file that may be stored
on the hard drive of your
computer when you access
our Website. Only you
and the entity that places
a specific cookie on your
computer may access that
cookie. We may also use
cookies and/or single-pixel
GIF image files (also
called "Web beacons")
to: (1) track and report
your order to an affiliate
Company so you may receive
credit for your order,
when applicable (the affiliate
company may have also
placed a cookie on your
computer for this purpose);
(2) conduct research to
improve our content and
services; (3) access your
account when you login
to the website and provide
you with customized content,
when applicable; and (4)
require you to re-enter
your password periodically
to help prevent others
from accidentally accessing
your account information,
when applicable.
You are always free to
decline cookies, but by
doing so, you may not
be able to use certain
features on the Website
or take full advantage
of all of our offerings.
You can configure your
browser to accept all
cookies, reject all cookies,
erase cookies, or notify
you when a cookie is set.
(Each browser is different,
so check the "Help"
menu of your browser to
learn how to change your
cookie preferences.)
To the extent third parties
may place advertising
on the Website, such third
parties may utilize cookies
or other technological
means within the advertising
to collect and utilize
non-personally identifiable
information. We are not
responsible for information
collected by third parties
in this manner, nor for
the collection or use
of information by other
sites to which the Website
is linked.
Use of Information
We may use the information
we collect from you for
purposes including but
not limited to the following:
(1) to fulfill your requests
for certain products and
services; (2) to provide
you with targeted offers
based on your specific
requests or your stated
preference to receive
certain categories of
offers; (3) to send you
information and promotional
materials and offers from
our company as well as
from our subsidiaries,
affiliates, marketing
partners, advertisers,
and other third parties;
(4) to deliver targeted
display advertisements
and offers (by matching
criteria provided by our
advertisers with information
collected from our visitors);
(5) to enable our marketing
partners, advertisers,
and other third parties
to communicate with individuals;
(6) to contact visitors
of our Website when necessary;
(7) to help address questions
and problems with our
Website or services; (8)
to administer our Website;
(9) to conduct internal
reviews of our Website
(for example, to determine
the number of visitors
to specific pages within
the Website); (10) to
help us better understand
visitors’ use of
our Website; and (11)
to protect the security
or integrity of our Website.
We use your contact information
to send you information
about our company and
promotional material from
our partners. We may also
use your personal, demographic
and profile data to improve
our site, for statistical
analysis, for marketing
and promotional purposes,
send SMS alerts or notification,
and for editorial or feedback
purposes for our advertisers.
Information collected
by us may be added to
our databases and used
for future telemarketing,
SMS text-messaging, e-mails
or postal mailings regarding
site updates, new products
and services, upcoming
events, and/or status
of orders placed online.
By using this site, you
agree that you may be
contacted in any manner
contemplated in this section
even if your number is
found on a do not call
registry, in-house list
or similar registry. Opt-out
rights For SMS text messages,
you may remove your information
by replying "STOP",
"END", "QUIT"
to the SMS text message
you have received and
we will remove your personal
information within 10
days of receiving such
request.
Non-personal information
may be used for these
purposes as well to monitor
our Website, provide a
greater online experience
for our visitors, identify
the source of orders and
obtain accurate aggregate
demographic usage patterns.
Disclosure of Information
NaturEra may transfer
or otherwise disclose
information collected
from you to the following
entities for the following
purposes: (1) to our employees,
independent contractors,
subsidiaries, affiliates,
consultants, business
associates, service providers,
and suppliers, if the
disclosure will enable
any of these entities
to perform a business,
professional, or technical
support function for us;
(2) to our employees,
independent contractors,
service providers and
suppliers, to fulfill
a product or service request;
(3) to our marketing and
business partners and
advertisers, who may use
the information in connection
with their business operations,
such as to send marketing
and other communications
to visitors of the Website;
(4) as necessary if NaturEra
determines that there
has been a violation of
the Terms of Use and/or
applicable law; (5) as
necessary if we have reason
to believe that such disclosure
is necessary to identify,
contact, or bring legal
action against someone
who may be causing injury
to or interference (either
intentionally or unintentionally)
with our rights or property,
other users of our Website,
or anyone else that could
be harmed by such activities;
(6) to respond to judicial
process and provide information
to law enforcement agencies
or in connection with
an investigation as permitted
by law, or otherwise as
required by law; and (7)
as provided for under
the “Unforeseen Circumstances”
section below. NaturEra
may also sell, rent, lease
or otherwise transfer
any personal information
collected from you to
any of its marketing partners,
advertisers, or other
third parties.
Security
NaturEra utilizes reasonable
security measures to protect
against the loss, misuse
or alteration of information
placed under our control.
We maintain physical,
electronic, contractual,
and managerial steps to
safeguard and secure the
information we collect
from visitors to our Website.
Our servers have been
enabled with Secure Socket
Layer (SSL) technology
to prevent unauthorized
parties from viewing your
non-public personal information
while in transmission
during a secure session.
Our secure certificates
have been verified by
the third party Company,
Verisign.
Children
We do not direct our Website
to, nor do we knowingly
collect any personal information
from, children under the
age of eighteen
Third Party Websites
Our Website may contain
links to other third party
Websites (such as those
of our marketing partners
or advertisers), which
may have privacy policies
that differ from our own.
We are not responsible
for the activities and
practices that take place
on these Websites. Accordingly,
we recommend that you
review the privacy policy
posted on any web site
that you may access through
our Website.
Unforeseen Circumstances
As we continue to develop
our business, we or our
affiliates may sell or
buy other businesses or
entities. In such transactions,
personal information may
be one of the transferred
business assets. Also,
in the event that NaturEra
or substantially all of
its assets are acquired,
your personal information
may be one of the transferred
assets.
Changes
If we change this Privacy
Policy, we will post those
changes here and revise
the Effective Date accordingly.
Any such revisions will
be effective on the date
of posting to the Website,
and will apply to all
information collected
by NaturEra both prior
to and following the effective
date. Your use of the
Website following any
such revisions will be
deemed your acceptance
of such revisions. You
should periodically visit
this page to review the
current policies with
regard to information.
Contact Us
Please relay any questions
you may have pertaining
our above stated policies
to our Customer Service
Center via email by clicking
here.
Your California Privacy
Rights
Beginning on January 1,
2005, California Civil
Code Section 1798.83 permits
customers of NaturEra
who are California residents
to request certain information
regarding NaturEra's disclosure
of personal information
to third parties for such
third parties' direct
marketing purposes. To
make such a request, please
write to:info@naturera.com. |
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