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For general customer
service, questions about
NaturEra products or
order you placed please
email to customerservice@buysugarcrush.com
Shipping and Handling
At BuySugarCrush.com
we use the United States
Postal Priority Mail
Service to deliver your
order.
We do not provide expedited
shipping. You can sign
up for our Sugar Crush
Club Program to get
regular shipments of
Sugar Crush and never
be without. Please allow
1 - 4 business days
from the time the package
leaves our warehouse
for delivery.
How do I know if
my order has been shipped?
You can check the status
of your order by login
to your account.
Returns and Exchanges
Any request for exchanges
or returns must be reported
to our customer service
within 5 days of receipt
of your order.
Sugar Crush is backed
by a 30 day money back
guarantee. If for any
reason you are not satisfied
with the results, simply
return the remaining
products within 30 days
of purchase for a complete
refund of the purchase
price less shipping
and handling.
To return your products,
please contact us at
customerservice@buysugarcrush.com
for a return merchandise
authorization (RMA)
number. Pack the merchandise
in a box with your original
invoice and RMA number
and return it to us.
If you do not have your
original invoice, please
make sure to include
your name and shipping
address, as you believe
it appeared on the invoice.
Please allow 2 - 3 weeks
from the day you return
your package for your
account to be credited.
All returns and exchanges
should be shipped to:
BuySugarCrush.com
c/o NaturEra
9030 Dupont place
Wellington, FL 33414
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